English/Spanish Bilingual Follow Up Specialist (Work From Home)

Full time @PinoyGPT Jobs posted 2 weeks ago in Call Center / BPO
  • Post Date : April 14, 2025
  • Apply Before : June 14, 2025
  • 0 Click(s)
  • View(s) 40
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Job Detail

  • Job ID 758
  • Experience  4 Years
  • Qualifications  Diploma
  • Job Location Type  Work from home jobs

Job Description

How to Apply:

 

Copy and paste this link to your browser, and fill in the form

https://forms.gle/UwbRCBTnF6WVuuRP8

 

Rate: $4/hr, and earn up to 40,000 PHP +/month

Schedule: Monday  – Friday: 9:00 am – 6:00 pm PST with 1 hour unpaid lunch break

 

QUALIFICATIONS:

  • Must be fluent in English and Spanish
  • High school diploma or equivalent (Bachelor’s degree preferred)
  • Proven experience in sales, customer service, or lead generation.
  • Excellent English communication skills with a neutral American accent and conducting calls with great energy is a MUST!
  • Strong interpersonal skills and the ability to build rapport with leads.
  • Goal-oriented mindset with a track record of meeting or exceeding targets
  • Proficiency in using the gymsales.net CRM software and other sales and marketing tools.
  • A passion for health and fitness is a plus
  • Has own PC/Laptop
  • Good and reliable internet connection with backup (we will require a speed test)

JOB RESPONSIBILITIES:

  • Lead Engagement: Respond promptly and professionally to internet leads through various communication channels, including email, phone, and social media, using our CRM system, gymsales.net.
  • Nurture Leads: Develop and maintain relationships with leads by providing valuable information, answering questions, and addressing concerns to build trust and rapport.
  • Campaign Specific Outreach: Implement campaign-specific follow-up strategies to maximize lead engagement and appointment scheduling.
  • Appointment Scheduling: Schedule in-person body scan consultation appointments with leads, coordinating with coaches and prospects’ availability.
  • Database Management: Accurately maintain lead data, updates, and records in the gymsales.net CRM system.
  • Performance Tracking: Monitor and report on lead engagement metrics and appointment conversion rates, making data-driven adjustments as needed.
  • Training and Development: Stay updated on product knowledge and sales techniques to effectively communicate the benefits of our programs.
  • Collaboration: Work closely with the sales and marketing team to align follow-up efforts with campaign objectives and overall sales goals.
  • Customer Service: Provide exceptional customer service to leads, ensuring a positive experience throughout the follow-up process

Required skills

fluent in English and Spanish Goal-oriented mindset Strong interpersonal

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